Question 1

How much can I claim from Isles of Scilly Skybus?

Accepted Answer

Under EU Regulation 261/2004 you can claim up to £520 per passenger from Isles of Scilly Skybus, depending on flight distance: £220 for short, £350 for medium, £520 for long-haul.

Question 2

What does your service cost?

Accepted Answer

We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from Isles of Scilly Skybus. No hidden charges.

Question 3

How long does it take?

Accepted Answer

Most Isles of Scilly Skybus claims settle within 2–8 weeks. If Isles of Scilly Skybus disputes the claim, it may take several months.

Question 4

Can I claim for old flights?

Accepted Answer

Under UK rules you can usually claim for flights up to 6 years back (Consumer Rights Act 2015, in England and Wales; 5 years in Scotland). For flights departing the EU, EU Regulation 261/2004 gives 3 years.

Isles of Scilly Skybus – indemnisation pour retard

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